Burbank Water and Power

Visit the City of Burbank

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Contact Information & Addresses

Location:
Map

Burbank Water and Power
164 W. Magnolia Blvd.
Burbank, CA 91502-1720

Mailing Address:

City of Burbank
Burbank Water and Power
P.O. Box 631
Burbank, CA 91503-0631

BWP's regular business hours are:
Monday - Friday, 8:00 a.m. to 5:00 p.m

Customer Service:

238-3700
Account information, changes and transfers
Billing or credit questions
Payment information
Electric and water service turn-on/turn-off
Meter reading questions
Electric and water theft reporting

Emergency Service
After Business Hours:

238-3778
After 5:00 p.m. Monday-Friday, weekends and holidays

Electric Engineering:

238-3575
Power off or electric lines down
Streetlight outages
Trees in electrical utility lines
(these are the lines at the top of utility poles)
Dim or flickering lights caused by voltage fluctuations
Problems with transformers, utility poles, and other
utility equipment

Water Engineering:

238-3500
Water main or hydrant leaks
Water plan checks
Commercial water meter rentals during construction
Water Outages

Residential Rebates:

238-3731
Ultra Low Flush Toilet rebate information
Home Rewards Residential Rebate information

Business Rebates:

238-3638
Energy Solutions Commercial Rebate information

Garbage & Refuse:

238-3800
Billing or credit questions
Missed pick-ups
To request additional or different sized containers
To sign-up for refrigerator pick-up for Home Rewards rebate

Recycling Center:

238-3900

Bulky Item Pick-up:

238-3805

Management:

238-3550
Ronald E. Davis, General Manager
Richard Corbi, Assistant General Manager, Finance
JoAnn Davis, Administrative Officer
Fred Fletcher, Assistant General Manager, Power
Joanne Fletcher, Assistant General Manager,
Customer Service & Marketing
Fred Lantz, Assistant General Manager, Water
Greg Simay, Assistant General Manager, Electric

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